Privacy Policy

Privacy Policy

NOU-ERE (\"we\", \"us\") respects your privacy and protects your personal data in line with the EU/UK General Data Protection Regulation (GDPR) and applicable law.

Data we collect

Name, contact details, delivery and billing address, order history, and technical data such as IP address and browsing activity. We do not store full payment card details; payments are processed by our payment provider.

Why we use it

To process and deliver your orders, provide customer support, handle returns, comply with legal and customs obligations, and — with your consent — send marketing communications.

Legal basis

Performance of our contract with you, our legitimate business interests, your consent (for marketing), and compliance with legal obligations.

Sharing

We share data only as needed with service providers: our e-commerce platform (Shopify), payment processors, and shipping/customs partners (including our logistics provider) to fulfil and deliver your order.

Retention

We keep personal data only as long as necessary for the purposes above and to meet legal and tax requirements.

Your rights

You may request access to, correction of, or deletion of your data; object to or restrict processing; withdraw consent; and request data portability. To exercise these rights, contact info@nou-ere.com.

Cookies

Our site uses cookies to enable core functions, analyse traffic and personalise content. You can manage cookies through your browser settings.

Contact

For any privacy question, email info@nou-ere.com.